Regulatory
Complaints Handling
Disclaimer
Use of this website
Links
VAT Number
Governing Law
Anti-bribery and Corruption
Brexit and Data Protection
Legal notice
Regulatory
Rosling King LLP is a limited liability partnership registered in England and Wales with registered number OC334495 and whose registered office is at 55 Ludgate Hill, London EC4M 7JW. Rosling King LLP is authorised and regulated by the Solicitors Regulation Authority, whose rules can be obtained from https://www.sra.org.uk/solicitors/standards-regulations/. All references on this website to “Rosling King”, “we”, “our” or “us” should be read as referring to Rosling King LLP. The word “partner” is used to refer to a member of Rosling King LLP, or an employee or consultant with equivalent standing and qualifications. A list of members of Rosling King LLP and of the non-members who are designated as partners, and their respective qualifications, is open to inspection at the above address.
Rosling King LLP is not authorised under the Financial Services and Markets Act 2000 but we are, in certain circumstances, able to offer a limited range of investment services to clients because we are a member of the Law Society. We can provide these investments services if they are an incidental part of the professional services we have been engaged to provide.
Complaints Handling
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
• Within six months of receiving a final response to your complaint
and
• No more than six years from the date of act/omission; or
• No more than three years from when you should reasonably have known there was cause for complaint
If you would like more information about the Legal Ombudsman, please contact them.
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
Disclaimer
Whilst every care is taken to ensure that the information published on this website is correct, no warranty or representation is given as to its quality, accuracy, fitness for purpose, usefulness or completeness. This website is intended to provide general information only and, as such, information published on this website does not constitute legal or other professional advice. Users of this website should seek appropriate legal advice before taking or refraining from taking any action in reliance on any information contained in this website. If you do require legal advice, please get in touch with your usual contact at Rosling King LLP. Rosling King LLP accept no responsibility for any loss or damage of whatever nature arising in any way out of the use of, or inability to use, this website or from any error or omission in information contained in this website.
Use of this website
This website is owned by Rosling King LLP. Copyright or other intellectual property rights in the content of and the publications in this website is owned by Rosling King LLP or its licensors. Reproduction of part or all of the contents of this website is prohibited, other than for personal use only. No part of this website may otherwise be copied, stored in a retrieval system, or transmitted in any form or by any means without written permission of Rosling King LLP.
Links
Electronic links to this site are prohibited without the consent of Rosling King LLP. Please address requests to the Practice Manager at 10 Ludgate Hill, London EC4M 7JW or email info@rkllp.com. Links to other sites from the pages on this website have been included for convenience only and Rosling King LLP accepts no responsibility nor liability for the contents of, or any loss or damaged caused by, any content on, or software downloaded from, any website which is linked from or to this website.
VAT Number
Our VAT number is GB 243302014.
Governing Law
English law governs these legal notices and your use of this website and you submit to the non-exclusive jurisdiction of the English courts. Nothing in these terms shall exclude liability for fraudulent misrepresentation.
Anti-bribery and Corruption
Rosling King LLP is dedicated to conducting its business in an ethical and honest manner. We have a strict anti-bribery and corruption policy which applies to all of our work in any jurisdiction. We will never accept, solicit or give a bribe, kickback, facilitation payment or other illegal payment in any circumstances.
We ensure compliance at all times with the Bribery Act 2010 and expect our business partners to similarly adhere to their anti-bribery and corruption obligations.
Brexit and Data Protection
As the Government reached a trade and co-operation agreement with the EU, this will allow personal data to continue to flow freely from the EU (and EEA) to the UK for the time being, until an adequacy decision has been adopted.
The transitional period will last for six months, during which time it is hoped an adequacy decision for the UK will be granted.
The UK has deemed the EU and EEA to be adequate to allow data flows from the UK. This means that we can continue to transfer personal data to / from the EU and EEA from 1 January. Where we make any such transfers, these will continue to be governed by our Privacy Policy and our terms of business with you.
We will continue to keep the flow of data to and from the EU under review as the situation develops. However, please contact us if you have any further questions.